Deposit Claims

Your claim, step by step

From preparation to submission, this page guides you through every step of filing your claim with the Nigeria Deposit Insurance Corporation.

How to file What you'll need before you begin · 6 steps Show steps Hide steps

Gather All Required Documents

Before starting your claim, ensure you have the following:

Proof of Deposit (any of the following):

Passbook
Cheque book
Statement of account
Fixed/term deposit certificate

Valid Identification:

Driver's Licence
International Passport
National ID or NIN
Voter's Card
OR endorsed letter from a traditional ruler or Local Government Chairman

Mandatory for All Applicants

Recent Passport Photograph (clear and recent)
Active Bank Account Details (for payment)
Completed Checklist Form (required for manual submission)

Ensure all documents clearly show your full name and are legible.

Prepare Additional Documents (If Applicable)

Depending on your category, you may need extra documents:

Companies: Certificate of Incorporation, company seal, authorisation letter, IDs and passport photos of authorised officers.
Government Agencies: Authorisation letter, IDs, and passport photos of authorised officers.
Partnerships / Firms: Partnership agreement, IDs and passport photos of authorised partners.
Sole Proprietors: Certificate of Registration.
Associations / Clubs: List of trustees, resolution, IDs and passport photos of authorised signatories.
Deceased Depositor's Claims: Letters of Administration, Will or Court Order, death certificate, IDs and passport photos of beneficiaries.

Complete the Claim Form

Fill the Depositors Verification Form (CRD VF1) online or download it. You will be required to provide:

Your personal or business details
Name of the closed bank
Account type and deposit details
Contact information (address, phone, email)
Payment (receiving bank) details
Declaration confirming all information is accurate

All details must match your original bank records.

Submit Your Claim

If You Filled the Form Online

Submit directly after completing the form.

If You Filled the Form Manually

Email Submission

Send scanned documents to: claimscomplaints@ndic.gov.ng

Physical Submission

Submit to:

The Director
Claims Resolution Department
Nigeria Deposit Insurance Corporation
Mamman Kontagora House (MKH)
23A Marina, Lagos

Review Before Submission

Before you submit, confirm that:

All required fields are completed
Documents are clear and valid
Names match across all documents
Required signatures are provided
Bank account details are correct

Start or Continue Your Claim

Choose the method that works best for you:

Online submission (recommended): fill and submit your claim form digitally.
Manual submission: download the form, fill it, and submit via email or physical delivery.

Start Online Claim

Complaint Form

Choose the claim form that matches your status and complete the required details.

Passport Photograph *

Failed Bank *

Full Name *

Phone Number *

+234

Authorized Signature (optional)

Choose File No file chosen

Address *

Active Bank For Payment

Bank Name *

Account Name *

Bank Verification Number (BVN) *

National Identification Number (NIN)

Tax Identification Number (TIN)

Discrepancy in amount

Omission (account not captured)

Supporting Documents

Proof of deposit, valid identification, and anything else that supports your claim.

Passport Photograph *

Failed Bank *

Full Name *

Phone Number *

+234

Date of Birth

Address *

Account(s) In Failed Bank

Active Bank For Payment

Bank Name *

Account Name *

Bank Verification Number (BVN) *

Account Number *

National Identification Number (NIN)

Tax Identification Number (TIN)

Reason for Name Change (optional)

If other, please specify

Supporting Documents

Proof of deposit, valid identification, and anything else that supports your claim.

Passport Photograph *

Failed Bank *

Full Name *

Phone Number *

+234

Authorized Signature (optional)

Choose File No file chosen

Address *

Claims Details

Active Bank For Payment

Bank Name *

Account Name *

Bank Verification Number (BVN) *

Account Number *

National Identification Number (NIN)

Tax Identification Number (TIN)

Contact Person

Full Name *

Phone Number *

+234

Address *

Supporting Documents

Proof of deposit, valid identification, and anything else that supports your claim.

Passport Photograph *

Failed Bank *

Full Name *

Phone Number *

+234

Authorized Signature (optional)

Choose File No file chosen

Address *

Shareholding Details

Details of Shareholders' Indebtedness to the Bank

Alternative Bank Account

The account NDIC will credit when reimbursing you.

Bank Name

Account Name

Account Number

Supporting Documents

Proof of deposit, valid identification, and anything else that supports your claim.